For further enquiries, please contact support@onepointsevenfour.com
SIGNATURE ON DELIVERY
All One Point Seven Four deliveries require an adult signature. Once your package has been delivered to the correct address, we cannot be responsible for lost or stolen packages. Please be sure to ship your order to a secure location.
Orders are dispatched within 48 hours from our warehouse in Australia.
Free ground shipping on all domestic orders.
Please note: Our express courier service does not deliver to Australia Post P.O Boxes or Parcel Lockers. Please provide a residential or business address when placing your order to prevent delays in the dispatch process.
INTERNATIONAL ORDERS
International Shipping incurs a flat rate of AU$30 and will be sent with DHL Express or Australia Post.
PLEASE NOTE REGARDING INTERNATIONAL ORDERS
Final product prices are non-inclusive of duties and taxes.Charges for customs & import duties are imposed by courier services (typically we use DHL) once the parcel reaches its destination country. These must be paid by the recipient prior to the goods being released for final delivery. If failure to pay duties and taxes, customer will be liable for all freight costs. Customs policies and import duties vary widely depending on the importing country. Please check with your local customs office for a more accurate estimation of the charges. A useful guide can be found here: https://mydhl.express.dhl/au/en/help-and-support/faqs/duties-and-taxes.html
