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Terms & Conditions

In-Store Purchases

Return Policy

Please choose carefully as refunds will be not be issued for change of mind. Items may be returned within 7 days from purchase for exchange or store credit only, valid from three months of issue date. Items must be unworn and in original packaging to quality assess for exchange. 

The difference must be paid in full for items exchanged for higher value. The remaining balance for items exchanged for lesser value will be transferred for store credit, valid for 3 months. 

Gift Voucher Policy 

OPSF gift vouchers are non-refundable and cannot be redeemed for cash. OPSF gift vouchers expire 12 months from date of issue, unless otherwise specified on the voucher. It is up to the voucher holder to redeem the full value of this OPSF gift voucher before it expires. 

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Online Purchases

As a valued customer of ONEPOINTSEVENFOUR, we would like to thank you for your purchase. All ONEPOINTSEVENFOUR packages require an adult signature, once your package has been delivered to the correct address, we cannot be responsible for lost or stolen packages. Please be sure to ship your order to a secure location.